Support.

Common questions

Which devices are supported?

Android 8.0 or later; iPhone and iPad with iOS/iPadOS 18 or later; and Mac with macOS 15 or later. Text recognition and deterministic reading work without Apple Intelligence. Enhanced Apple Intelligence reading requires iOS/macOS 26 or later, eligible hardware, and Apple Intelligence enabled and available.

How does sync work?

On Apple devices, iCloud syncs documents between devices signed into the same Apple Account. On Android, Google Drive backup uses your Google account. Without these services, Dossier keeps documents locally. No Dossier account is required.

Do Android and iOS share the same dossier?

iCloud and Google Drive do not sync with each other. To transfer documents between platforms, use Dossier's archive export and import. Keep a backup copy before transferring.

How do I get my documents out?

Export creates an archive containing your original documents and organized data. Save it using your device's file picker or share it with your accountant.

How do I delete my data?

Use Dossier's erase feature in Settings and read the confirmation about local storage and iCloud or Google Drive. Uninstalling the app does not necessarily remove cloud copies. Delete any previously exported archives separately.

What does Dossier cost?

The launch version is free on Android and Apple devices, with no subscription or in-app purchases.

A detail was read incorrectly

Review and correct the fields before relying on them. To report a problem, describe the document type; please do not email receipts or tax information.

Reporting a bug

Include Android, iPhone, iPad, or Mac, your device model, operating system and Dossier versions, the steps you followed, and the expected result. Remove personal information from screenshots.